Why Actifai?

Behind every happy customer is an interaction that considers the subscriber’s needs and presents well-matched products and services in response. Today, Actifai’s powerful products bring practical technology to customer engagements, helping subscribers and providers find their optimal offer match faster and more frequently than ever before.

technology designed for users

Software should be made for people. Their use of practically designed technology generates value over extra bells and whistles every time. We’ve tailored our platform to focus on functionality that augments daily sales and support engagements and prioritized keeping that functionality natural and intuitive. Under Actifai’s hood are four technology building blocks shaped for real-life users, improving the customer and agent selling experience on day one.

why01

data discovery

Unparalleled access to proprietary data, combined with technology that gathers external info, key to customer decision making, in real time

why02

machine learning

Expertly designed ML models analyze each unique customer engagement vs. millions of past Actifai-powered engagements and sales outcomes

why03

prescriptive AI offers

Powerful AI identifies the offer recommendation that is best suited to an individual customer and revenue optimized — boosting conversion, ARPU, and CLV

why04

dynamic sales points

Descriptive selling statements, dynamically tailored to each customer, provide the rationale and motivation that encourages customers to buy

products that impact your bottom line

Actifai brings cutting edge machine learning and artificial intelligence into sales and support engagements. We’ve helped our customers gain an edge in acquisition, increase average basket size, retain customers profitably, improve online conversion, and win in new markets. We’re only as good as the results our customers have achieved.

up to
30%
sales
conversion
boost

5-20%
ARPU
increase

2x
add-on
sales

6-11%
subscriber
retention lift

the human element of success

Actifai users are up and running in under one hour, and increases in agent confidence and average basket size happen immediately. Best of all, frontline sales and support users love our platform.

“Actifai’s been a great tool for a newer rep just beginning sales. It guides them through needs assessment to ensure customers get the best value and appropriate service for their needs.”
“I have more confidence in my recommendation vs. our competitors. It’s boosted my sales and is making me more money . . . I’ve also been selling higher (Internet) speeds than before.”
“Actifai opens the door for callers to tell me what they need and it helps me make sure I’ve covered the most important questions to ask them.”
“It (Actifai) saves me lots of time so I can speak to customers instead of having them on hold looking for different promos and options.”
“It’s made it extremely easy to stay on track during discovery and show customers the breakdown of savings.”
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a pilot that generates real value

Introducing new software is challenging and often risky. Resources need to be assigned, initial users trained, and existing processes modified to accommodate the new technology. Harder still, all of that investment is required before you get the chance to measure if the value is worth the effort.

Our pilot program was designed to break down these common barriers. We’re guided by a few simple principles to help earn the chance to prove our platform’s value.

keep it moving

We don’t do lengthy implementations that chew up internal resources and put you at a competitive disadvantage. Actifai’s pilot can run in under 12 weeks — half setup, half live trial. That’s all it takes to have you up and moving and to collect conclusive evidence on value.

minimize IT needs

Software pilots often sputter due to onerous engineering requirements and data and resource limitations. We bring our own data and, for the limited amount of your data that we do incorporate, we receive and work with it in your native format.

limit change management

The value of a technology pilot is often diminished by the change management required. Actifai’s simple agent interface and APIs for digital sales streamline testing. Our pilot approach – with no needed integration –means a minimal change to existing processes, allowing you to start using the platform and realizing conversion and ARPU lifts rapidly.

deliver 
verifiable results

Nobody needs another polished powerpoint of well-dressed anecdotes and hypothetical returns. Actifai’s proven approach of measuring actual value with a randomized control trial means you can reliably determine the financial impact of your pilot and what to expect in a full roll-out.

trusted by providers small and large

100% of the companies who’ve piloted Actifai have opted for a full license. We’re proud to have earned our customers’ trust and to see them further invest with products beyond what they piloted.

Altafiber
Hawaiian
breezeline

talk is cheap, we like to back it up with a demo

Get a demo of our platform, ask our executives the hard questions, and learn how our pilot is designed to make testing Actifai as frictionless and profitable as possible.